Responsible Gaming
Gaming Should Be Entertainment
At Melbourne Netre, we believe that online gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to remember that all games involve an element of chance, and the odds always favour the casino in the long run.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We are committed to protecting minors and preventing underage gambling.
By using Melbourne Netre, you confirm that you:
- Are at least 18 years of age
- Are legally permitted to gamble in your jurisdiction
- Are not excluded from gambling by any regulatory body
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time or money on gaming than intended
- Chasing losses (gambling more to try to recover money lost)
- Hiding gaming activity from family, friends, or partners
- Neglecting work, school, family, or social responsibilities
- Using gaming as a way to escape problems or regulate emotions
- Borrowing money or going into debt to fund gaming
- Experiencing mood swings, irritability, or anxiety related to gaming
- Being unable to cut back or stop gaming despite wanting to
- Experiencing financial, relationship, or legal problems due to gaming
If you've ticked any of these boxes, please reach out for support.
Self-Help Tools & Safer Gaming Features
Melbourne Netre provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a set timeframe
- Reality Checks: Receive regular reminders about how long you've been gaming and how much you've spent
- Session Time Limits: Set automatic session duration limits after which you'll be logged out
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Cooling-Off Period: Take a break from gaming for a set period
To access these tools, log into your account and visit the Responsible Gaming settings section.
Support & Help Resources
If you're struggling with problem gambling, professional support is available. Here are organisations that can help:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential online and phone support (1800 858 858)
- Gamblers Anonymous: 24-hour support and peer-led recovery meetings across Australia
- Problem Gambling Services: Funded counselling and support services available in most Australian states
International Resources
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop: www.gamstop.co.uk (National Self-Exclusion Scheme)
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
Need Help? Reach Out Today
If gaming is causing problems in your life, please don't hesitate to seek help. There is no shame in asking for support — help is available and recovery is possible.
Contact Gambling Help Online today:
- Phone: 1800 858 858 (free, confidential, 24/7)
- Online: www.gamblinghelponline.org.au
Remember: You don't have to face this alone. Help is just a phone call or click away.
Our Commitment
Melbourne Netre is committed to promoting responsible gaming and supporting the wellbeing of our players. We work with regulatory bodies and harm-reduction organisations to ensure a safe gaming environment. If you have feedback or concerns about responsible gaming on our site, please contact us at support@melbournenetre.com.